Frequently Asked Questions

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Q. How do I place an order with Western Paper?

• You may place an order with us over the phone, via fax, e-mail, through your sales consultant, or on our web order entry system. We make it easy to do business with us.

Q. Can I order products that WP doesn't stock?

• Yes. Western Paper stocks thousands of items, but if you need something we don't stock, we will get it for you in a hurry.

Q. If I order today, when will I receive the product?

• Normally, you will receive your orders the next day. However, if you need your product today, just specify same-day delivery, and we will bring it to you right away!

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Q. Does Western Paper sell more than just paper?

• Absolutely! We are a full-service distributor of washroom, janitorial, foodservice, and lodging products. Consolidate your purchases with us today. Check out our online catalog! And remember, we can get you items that are not in our catalog as well.

Q. Why doesn't each location carry the same products?

• We have found that different geographical areas have different product demands, and our customers are different in each state.

Q. Where can I get a MSDS?

• Right here on www.westernpaper.com - check out our MSDS locator page to find the sheet(s) that you need!

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Q. How do I install paper or chemical dispensers?

• You don't have to! We offer installation as a service. Click here to find out more about dispenser installation.

Q. Do you offer purchases on credit?

• Yes we do! Our credit terms are net 20 days.